This notice is required by law to tell you how we maintain the privacy of your protected health information (hereafter referred to as “PHI”). PHI is information about you, including demographic data, that can reasonably be used to identify you and that relates to your past, present or future physical or mental health, the provision of health care to you or the payment for that care.
Uses and Disclosures
We do not sell your PHI to anyone or disclose your PHI to other companies who may want to sell their products to you. We require your written authorization to use and disclose your PHI, except for the following cases:
Legal Requirements: We may use or disclose PHI if we are required to do so by law (such as in responding to court orders or subpoenas, or to comply with workers’ compensation laws). We will also disclose PHI if required by the Secretary of Health and Human Services and state regulatory authorities.
Treatment: We may use and disclose your PHI to health care providers who request it in connection with your treatment.
Billing: We may use and disclose health information about you to bill for our services and to collect payment.
Health Care Operations: We may use and disclose your PHI for our health care operations, including: conducting quality assessment and improvement of care; reviewing the competence or qualifications of health care professionals; performing outcome assessments and health claim analyses; preventing, detecting and investigating fraud and abuse; communicating with you about treatment alternatives or other health-related benefits and services; and business management and general administrative activities. In addition, we may also disclose your PHI to a health care provider who treated you for purposes of that provider’s own quality assessment activities.
Business Associates: From time to time we engage third parties to provide various services for us. Whenever an arrangement with such a third party involves the use or disclosure of your PHI, we will have a written contract with that third party designed to protect the privacy of your PHI.
Appointment Reminders, Treatment Options, and Other Health-Related Services: We may use and disclose PHI to contact you to remind you of appointments, information about treatment, or other health-related benefits and services that may be of interest to you.
Matters of Public Interest: We may use or disclose your PHI for matters in the public interest, such as public health and safety activities, vital statistics reporting, or aiding in averting public health threats.
Research: We may use your PHI to perform select research activities, provided that certain established measures to protect your privacy are in place.
Questions and Complaints: To make any of the requests outlined in the individual rights section above, or if you want more information about our privacy practices, please send your request to [email protected] or call 1-855-800-2020. If you are believe that we may have violated your privacy rights, or that we have inappropriately used or disclosed your PHI, you are also entitled to submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with their address to file your complaint upon request.
Changes to This Notice: We are required to follow the terms of this current Notice. We reserve the right to change this Notice and to make the new Notice provisions effective for all PHI. Should any of our policies or practices change, the revised Notice will be made available to you upon request, and will be immediately posted on our website.
Notice Effective Date: January 31, 2022
